capella Support

How can we help? Our triple approach to assist you:

1. We provide our registered users with regular product improvements via our free service packs in the download area of this website. If your problem is based on a program error, you might therefore find your answer here.
   Check in regularly to see whether updates have been posted.
2. FAQs:
   A list of the most common questions with answers . . .
   The essence from 2,000 hours of hotline support
   The summary of approximately 10,000 phone calls
   The collective experiences from 150,000 users
   The upshot of countless letters and emails
   The combined knowledge of the capella-software professionals.
3. If you do not find your answer here, please send an email message to
   We will try to reply within two working days.

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Copyright © 2010 capella-software GmbH and Recordare LLC.

Last updated January 1, 2010.